COVID-19 Policy

BEFORE YOU COME IN FOR YOUR APPOINTMENT:

MANDATORY: You will receive our COVID-19 Patient Questionnaire and Consent form via Jane and this must be complete prior to your appointment.

Arrive on time for your appointment:

  • If you arrive at our building early,we do not have a waiting room and recommend waiting your car until your appointment time 

  • If you arrive late, note that it will not be possible for us to extend your treatment time under any circumstances
     

Bring your own mask, either cloth, disposable, or medical grade. This is to be applied as as soon as you enter our clinic and are to be worn for the full duration of your time with us. If you forgot I will have masks you can use during the session and then drop in the laundry bin at the exit (cloth) or dispose of when leaving (medical).

Apply hand sanitizer, located in the waiting room, immediately upon arrival to the clinic, and again before leaving the clinic.

Attend your appointment alone. Exceptions: a guardian of a minor patient, or a patient who requires the assistance of another. In these cases, you must advise our clinic before your appointment. This additional person is subject to our patient policies, including completion of the COVID-19 Patient Information and Consent form prior to the appointment.

To minimize time spent in our waiting area, we ask that you complete the New Patient Intake form  along with the Consent form and COVID-19 Patient Questionnaire prior to your appointment. 

We want to make payments as contactless as possible, hence: We are not accepting cash payments.We are encouraging patients to pay for their visit online through Jane or via e-transfer to stephaniemccannpt@gmail.com or they may use our contactless Square payment option in clinic (Tap: credit or debit).

Patients will be encouraged to rebook appointments online, via email or by phone rather than in clinic.

Patients may not attend the clinic if any of the following apply:

  • You have a fever, chills, cough, shortness of breath, sore throat or painful swallowing o -You have COVID-19 or you have been in close contact with a person with confirmed COVID-19 in the past 5 days

WHAT I WILL BE DOING DIFFERENTLY:

  • I will be wearing a surgical/KN95 mask for your treatment

  • There will be 15 minutes between patients to ensure the space is sanitized appropriately and all the surfaces and equipment have been cleaned.

  • I will be cleaning regularly throughout my shift with a hospital grade disinfectant recognized by Health Canada to disinfect COVID (BioText, Oxivir Tb, EFASCIDE & Caviwipes). I have tried to find more bio-friendly products that also contain some natural products in them as well in order to protect the equipment.

  • I will follow strict "Hand Washing Protocol" before and after each client and after cleaning as well.

  • I will not come to work if I am sick and ask that you do the same. I will also perform the COVID 19 screening prior to each shift.

  • I plan to continue offering TeleRehabilitation in addition to in-person visits in order to accommodate those who are either unable to come in-person or do not feel comfortable.